If you do not agree to these Terms, please do not use the Site. These Terms apply to all visitors, users, and others who access or use www.illumeuniverse.com.
Who We Are
The Site is operated by Illume Ltd, a company registered in England and Wales.
- Company number: 17035347
- Registered office: 20 Wenlock Road, London, England, N1 7GU
- Contact: hello@illumeuniverse.com
Changes to These Terms
We may update these Terms to reflect changes to the Site or legal requirements. The "Last updated" date shows when changes were made. Your continued use of the Site means you accept the updated Terms.
Using the Site (Permitted Use)
You may use the Site for personal, non-commercial purposes only, unless we agree otherwise in writing.
You must not:
- —Copy, scrape, harvest, or reproduce Site content except as permitted by law
- —Use the Site in a way that breaks any law or regulation
- —Attempt to gain unauthorised access to the Site, servers, or data
- —Upload or transmit malware or anything harmful
- —Impersonate others or misrepresent your affiliation
Intellectual Property (Our Content)
All content on the Site (including artwork, characters, names, logos, trademarks, designs, text, graphics, video, and audio) is owned by or licensed to Illume Ltd and is protected by applicable IP laws, including the Copyright, Designs and Patents Act 1988.
What you can do
View the Site and print or download extracts for personal use.
What you cannot do
Reuse, republish, sell, or commercially exploit Site content, or create derivative works using our IP without written permission.
To licence anything, contact hello@illumeuniverse.com.
Fan Content, Community Posts & User Submissions
If we allow you to submit content (e.g., comments, fan art, messages, uploads) ("User Content"), you promise that it is your own, does not infringe any third-party rights, and is not illegal, abusive, hateful, or sexually explicit.
Licence you give us: By submitting User Content, you grant Illume Ltd a worldwide, royalty-free, non-exclusive licence to use, store, reproduce, adapt, publish, translate, distribute, and display it in connection with the Site and promotion of ILLUME.
Moderation: We may remove or restrict User Content at any time without notice if we believe it breaches these Terms or is otherwise harmful.
Unsolicited Ideas Policy
If you send us ideas, pitches, scripts, story concepts, or character concepts ("Submissions") without a written agreement:
- —Submissions are treated as non-confidential and non-proprietary
- —We are not obliged to review, accept, return, or compensate you
- —We may already be developing similar ideas independently
If you want to submit professionally, we will provide a formal process and terms when available.
Mailing List & Marketing Communications
If you subscribe to our mailing list, you consent to receiving updates from Illume Ltd. You can unsubscribe at any time using the link in our emails. We handle personal data in line with UK GDPR, the Data Protection Act 2018, and marketing rules under PECR.
Third-Party Links
The Site may link to third-party platforms (e.g., social media). We do not control those sites and are not responsible for their content, policies, or availability. Use them at your own risk.
Accuracy, Availability & Changes to the Universe
ILLUME content may include development information (e.g., "in production", "coming soon"), and plans can change. We do not guarantee that any content, dates, features, or releases will remain current or will happen. We may suspend or withdraw the Site in whole or part without notice.
Products, Tickets, Memberships & Digital Content
If we offer goods, tickets, subscriptions, memberships, or paid digital content, additional purchase terms will apply at checkout. UK consumer rights may apply, including:
- —Information and cancellation rights for distance sales under the Consumer Contracts Regulations 2013 (often 14 days)
- —Quality and remedies rules under the Consumer Rights Act 2015, including provisions for digital content
Nothing in these Terms limits your statutory rights as a consumer.
Competitions, Giveaways & Promotions
If we run competitions or promotions, they will have separate terms, eligibility rules, and prize details. Those additional terms will form part of these Terms.
Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, or fraud or fraudulent misrepresentation.
To the extent permitted by law:
- —We provide the Site "as is" and "as available"
- —We do not guarantee the Site will be uninterrupted, secure, or error-free
- —We are not liable for losses caused by viruses, DDoS attacks, or other harmful material arising from your use of the Site
Business users: We exclude liability for loss of profits, loss of business, business interruption, or loss of business opportunity.
Your Responsibility & Indemnity
If you breach these Terms and that causes loss or damage to us or others (for example via unlawful User Content), you agree to indemnify us for reasonable losses, costs, and expenses.
Termination
We may suspend or terminate your access to the Site if you breach these Terms, or if we reasonably believe your use creates risk or harm.
Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, except where consumer law in your country of residence requires otherwise.
Contact
Questions about these Terms: hello@illumeuniverse.com
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